Computers, Technology

How to get TalkTalk broadband working

Phil Jones has written a guide to getting TalkTalk broadband working. Importantly the guide tells you how to do it without using the setup CD – quite a few of the problems people have had might not have happened had they not used the CD.

It’s in depth, complete and for the most part anyone should be able to follow it. I’m not sure the average user would be up to fitting a network card (something only a few people would have to do) but as he says, you may know someone who could help.

Computers, Technology

Carphone Warehouse

Ooh, drama.

I recently received an email from a Carphone Warehouse representative asking me to remove the personal information about one of their employees I had published. Specifically, two of Charles Dunstone’s email addresses.

If one or both of the email addresses are actually personal addresses of Mr Dunstone and this is an attempt to protect them, then it’s rather futile. Firstly because I first heard of them from a commenter so someone else obviously knew it a while ago andh as probably told others. Secondly, the fact that they were published for even a moment on the web means they’ve been scraped and stolen by hundreds of bots. So if they are being bombarded by emails offering cheap OEM software, fake Rolex watches, dodgy claims about various stocks or warnings about losing access to a PayPal account, I apologise. As for the many emails from customers trying to sort out problems with their service? Well if people were getting the replies they wanted from the public emails then none of this would have happened.

I should also point out that the email contained a standard disclaimer saying the correspondence was private. I figured that since it specifically regarded a public action (i.e. blatantly changing content on the site) then people would notice anyway and an explanation was in order.

As a final personal disclaimer I would like to say that unlike many others I still haven’t had any problems with TalkTalk as a customer.